Project Overview
The project involved launching and managing an Employee Assistance Programme (EAP) aimed at providing employees and their families with access to individual counseling sessions and psychosocial support. The programme was designed to promote health prevention and provide intervention for cases that required professional assistance.
The Approach
The EAP benefited the entire workforce of the energy supplier, along with their dependents. From the outset and throughout the programme, our team at PULSO applied a comprehensive awareness and engagement strategy that included:
Workshops to inform employees about the programme.
Distribution of informational materials, which explained how the EAP works, detailed the services offered, and outlined the steps for accessing the support
The focus was on simplifying the EAP process and making it accessible to everyone, ensuring employees understood the importance of the programme and felt comfortable utilizing the services.
The EAP successfully provided health prevention measures and addressed critical psychosocial issues within the workforce. Employee awareness and engagement with the programme increased due to the regular workshops and communication efforts, fostering a healthier, more supportive work environment.
Outcomes
The client was able to create a culture of proactive wellbeing and mental health support, reducing workplace stress and improving overall employee satisfaction and productivity.
