The Challenge
The company was founded by the Greek state in order to undertake the construction and operation of the longest highway in northern Greece (900 km) connecting the west with the east side of Greek mainland.
What was essential to that end, was to design the organization and the operating model of the company as well as to support its operation until fully staffed and able to undertake the foreseen responsibilities on its own.
The Approach
PLANET in collaboration with one of the leading US based engineering firms which contributed significant subject matter expertise, designed a full scope organizational and process model for the company including core and support processes as follows:
Core Processes:
- Project Planning & Control
- Design Management
- Permits Management
- Expropriations Management
- Construction Management
- Operation & Maintenance Management
Support Processes:
- Strategy Development
- Procurement Management
- Financial Management
- Human Resources Management
- Work Environment Management
- Quality Management
- Legal Affairs Management
- Public Affairs Management
Ensuring process capability and organizational excellence for a major road project in Greece
In addition, the process model was put in place and the functions of key departments of the organization chart were supported by Greek and international personnel so that the company could operate as soon as possible without any delays while waiting for the placement of permanent staff that took place under state hiring procedures as required.
Results & Impact
The company was able to execute its objectives to build and operate this significant road work deploying international know-how and local experience in the early stages of its operation and thereafter.
